Frequently Asked Questions
Do you require a deposit to book?
Yes, a deposit is necessary to reserve and confirm your date. This deposit is non-refundable and will be deducted from the total cost of your event.
Upon receipt of your deposit, we will initiate the design process and provide you with mock-ups for review.
How can we pay?
We accept Venmo, Zelle and cash.
Where is pick up available?
Danbury, CT
When can we pick up rentals?
We're flexible with pick-up options, provided the item isn't reserved for another event during the same weekend. We're glad to coordinate the optimal time and date for the client within three business days of the event.
How far in advance should I book my event?
We suggest reaching out promptly to secure your event booking. We prioritize quality and do not overcrowd our schedule, ensuring top-notch event design and styling with meticulous attention to detail. Our limited slots guarantee that each client receives exceptional service tailored to their needs.
Do you have insurance?
Yes, we do!
What happens if I cancel or need to reschedule?
While deposits are nonrefundable, we will make every effort to accommodate rescheduling requests, subject to our calendar and availability.
Do you provide discounts?
We provide discounted packages when booking 2 or more rental items.
We also provide discounted packages when booking multiple events with us!
Do you work with other vendors?
Absolutely! We collaborate closely with leading local vendors and can seamlessly arrange any extra services you require.
Additionally, we offer discounted rates to local vendors interested in renting from or partnering with us.